What to do if contacts in your device are erased automatically? (2024)

In case of using the same Google Account on multiple devices (A, B) or turning on the ‘Automatically back up & sync device contacts’ function, some of the contacts may be deleted.

  • If your contact information is deleted from another device (B) where your Google account is logged in or there is a synchronization problem, contacts also can be deleted on the current device (A) as changed or deleted Google contact information on other devices are synchronized to the server.

  • Deleted contacts will be kept on the Google server for 30 days, so please execute ‘Undo changes’ or recover the contacts from the Trash.

  • If you need it, please block contact synchronization with other devices on your Google Account.

  • Temporarily, you can recover contact information already deleted through the following method.

  • In case of turning on the ‘Automatically back up & sync device contacts’ function, the contact in the device is automatically moved to the ‘Google Account’ contact. So, they might be shown as some of the contacts are deleted if contacts are shown by phone, not by All contacts.

  • You need to turn off the ‘Automatically back up & sync device contacts’ function, it may be shown as some of the contacts are deleted.

  • It may be shown that some of the contacts have been deleted.

What to do if contacts in your device are erased automatically? (2024)

FAQs

What to do if contacts in your device are erased automatically? ›

To recover lost contacts, you can restore from a backup, sync with Google or Samsung Cloud. Prevent future loss by regularly backing up and syncing contacts. Access Contact Google on PC internet > At the top right, click Settings and then Undo changes > Choose a time to go back to > Click Confirm.

Why did my phone randomly delete contacts? ›

The reason your contacts disappeared on your Android could be because of many reasons. But, nine out of ten times, the contacts disappearing problem was caused by mistakenly setting the Contacts app to hide contacts from some directories.

How do I get my erased contacts back? ›

Restore contacts from backups
  1. Open your phone's Settings app.
  2. Tap Google.
  3. Tap Set up & restore.
  4. Tap Restore contacts.
  5. If you have multiple Google Accounts, to choose which account's contacts to restore, tap From account.
  6. Tap the phone with the contacts to copy.

Why did my contacts suddenly disappear? ›

If your contacts are no longer syncing, they will disappear from your phone. You can set the Contacts app to sync in your Google Account to make the missing contacts reappear.

How do I restore my contacts on my iPhone? ›

Before you restore, iCloud saves your current contacts so that if you want to undo the restore, you can.
  1. Sign in to iCloud.com.
  2. Scroll down to the bottom of the window, then select Data Recovery.
  3. Select Restore Contacts.
  4. Select Restore next to the date before you deleted the content.
  5. Select Restore again to confirm.
Apr 24, 2024

Why did Google erase my contacts? ›

One possible explanation for the deletion of Google Contacts is that there may be a synchronization issue between the Google account and the Contacts app on your Windows device. If the synchronization process encounters an error, it could result in the deletion of some or all of your Google Contacts.

How do I recover recently deleted contacts without backup? ›

Part 1: Restoring Deleted Contacts on Android

Step 1: Open a web browser and go to contacts.google.com. Ensure you're logged into the same Google account that's associated with your phone. Step 2: Once you're in Google Contacts, click on the “More” tab at the left sidebar, and then select “Undo changes.”

How can I back my contacts? ›

Back up & sync device contacts
  1. On your Android phone or tablet, open the "Settings" app.
  2. Tap Google. Settings for Google apps. ...
  3. Turn on Automatically back up & sync device contacts.
  4. Pick the account you'd like your contacts to be saved in. Your contacts can only be automatically saved to one Google Account.

Can I restore deleted contacts from Google? ›

Click on Bin. Check your deleted contacts and long-tap on the contact's name. Tap on the three-dot menu in the upper-right corner of your screen. Click Recover.

Why are my contacts not showing up? ›

Go to: More > Settings > Contacts to Display. Your settings should be set to All contacts or use Customized list and turn on all the options to enable more contacts to be visible from within the app.

How do I get my contacts back on Samsung? ›

If you have previously backed up your contacts to your Samsung account, you can try restoring them:
  1. Go to "Settings" on your Samsung Galaxy.
  2. Scroll down and tap on "Accounts and backup" or "Accounts."
  3. Select "Samsung account."
  4. Tap on "Restore data."
  5. Choose "Contacts" and select the backup file you want to restore from.

How do I find my contacts on my phone? ›

Check your contacts
  1. On your Android phone or tablet, open the Contacts app .
  2. To check: Contacts by label: At the top left, tap Menu. Under 'Labels', Select a label. Contacts for another account: At the top right, tap your profile picture. Select an account. The contacts for all your accounts: At the top left, tap Menu.

Why did my contacts erased on iPhone? ›

Sometimes, after updating your iPhone's operating system, you might notice that your contacts have vanished. This can occur due to compatibility issues or glitches during the update process. Restart your device or perform a force restart to see if it resolves the problem.

Why are my contacts deleted on Android? ›

This is because the contacts may not be available on your Android smartphone, but still be in your Google cloud account. When this happens, all you have to do is to turn Contacts sync on again. To do this, navigate to Settings>Google > Settings for Google Apps > Google Contacts Sync > Status and turn on the toggle.

How to recover contacts on Samsung? ›

If you have previously backed up your contacts to your Samsung account, you can try restoring them:
  1. Go to "Settings" on your Samsung Galaxy.
  2. Scroll down and tap on "Accounts and backup" or "Accounts."
  3. Select "Samsung account."
  4. Tap on "Restore data."
  5. Choose "Contacts" and select the backup file you want to restore from.

How to restore deleted contacts without backup? ›

How to restore contacts from trash on Android? (Where's the recycle bin on Android?) Open the Contacts app; access the menu (usually three dots); find and open the "Trash" or "Deleted Items" folder; select the contacts you want to restore; finally, use the "Restore" or "Undelete" option to recover them.

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