Resolving the "I'm not a robot" CAPTCHA message (2024)

by Intuit Updated 1 year ago

What is the message "I'm not a robot?"

If Intuit receives an unknown or blank session id from the browser when accessing an offering, this message will appear. This message is usually due to a temporary network issue and can be resolved by refreshing your browser. It also might be caused due to accessing the offering through a virtual network.

To clear the robot message:

Option 1:

  1. Close your browser if open.
  2. Go to the Control Panel.
  3. Select Internet Options.
  4. Go to the Advanced tab.
  5. Select Reset.
  6. Select the box Delete Personal Settings.
    • There's a disclaimer here about what information will be cleared when doing so, make sure you review this before proceeding.
  7. Select Reset again.

Option 2:

  1. Refresh the browser in use.
  2. To make sure Scripts and Cookies are enabled, follow this link: www.whatismybrowser.com/guides/
    • If you aren't comfortable changing browser settings, consult with an IT professional.
  3. If the message persists:
    1. Close the web browser completely.Be sure no other instances of that browser are still open (multiple windows).
    2. Select the Processes Tab.
    3. Select End Process on any remaining instances of the browser that are still running, one at a time.
    4. Once all instances of the browser are cleared from the list, close Task Manager.
    5. Reopen the browser and try to sign in.

To find out if Scripts and Cookies are enabled:

  1. In Windows, navigate to your Control Panel.
  2. Select Internet options.
  3. Select the Privacy Tab and then select Advanced (make sure the cookieshave a dot in Accept).
  4. Exit the Advanced section and select Security.
  5. Select Custom Level.
  6. Scroll down to Scripting.
  7. Make sure Active scriptingis enabled.

Adding Intuit as a Trusted Site:

The following are steps to add Intuit's URL as a trusted site (steps vary with different browsers).

  1. In Windows, navigate to your Control Panel.
  2. Navigate to Internet Options.
  3. Select the Security tab.
  4. Select the Trusted Sites icon.
    Resolving the "I'm not a robot" CAPTCHA message (1)
  5. Select Sites.
    Resolving the "I'm not a robot" CAPTCHA message (2)
  6. Enter *.intuit.com.

    .Resolving the "I'm not a robot" CAPTCHA message (3)

  7. Clear the box Require server verification (https:) for all sites in this zone.
  8. Select Add.
  9. Select Close > Ok.
Resolving the "I'm not a robot" CAPTCHA message (2024)

FAQs

Resolving the "I'm not a robot" CAPTCHA message? ›

Clear your cache and cookies. Disable browser extensions one by one and see if this helps resolve the issue. Try resetting your modem or router. If you are using a VPN, try uninstalling VPN browser plugin or program.

How to get rid of confirm you're not a robot? ›

Clear your cache and cookies. Disable browser extensions one by one and see if this helps resolve the issue. Try resetting your modem or router. If you are using a VPN, try uninstalling VPN browser plugin or program.

Why do I keep having to prove I'm not a robot? ›

Proving that you are human and not a computer programme is mainly to prevent automated software (Robots/bots) and spammers from performing actions on your behalf. CAPTCHA is a programme that is used to protect you.

Why does Google keep asking me to verify I am not a robot? ›

Google interprets that your IP address / device sends multiple search requests at the same time (this creates a suspicious effect on the search engine). With CAPTCHA, Google makes sure that you are not a robot or a computer program that sends multiple requests for search or spam.

How do I fix if I'm not a robot CAPTCHA? ›

If the message persists:
  1. Close the web browser completely. ...
  2. Select the Processes Tab.
  3. Select End Process on any remaining instances of the browser that are still running, one at a time.
  4. Once all instances of the browser are cleared from the list, close Task Manager.
  5. Reopen the browser and try to sign in.

Why is Amazon asking me to verify that I am not a robot? ›

Amazon will show you a captcha page (also known as a robot check page) when they have detected you are rapidly requesting pages in an unusual fashion.

Does I'm not a robot check your history? ›

As the BBC's QI revealed, ticking the little box is actually letting the site check things like your internet browsing history to determine whether you're a real person or not. "Ticking the box is not the point. It's how you behaved before you ticked the box that is analysed," Sandi Toksvig explained to the panel.

Why do websites keep thinking I'm a robot? ›

That means it's a browser issue, that is your browser is not sending enough important data to tell the system it's a legit user. Instead the system think it's a bot or spam to try to stop you with captcha.

Why does reCAPTCHA keep popping up? ›

reCAPTCHA support

Unfortunately it may happen to good users like you for a few reasons: You may be on a shared network that is being used abusively. Your internet service provider may have recently assigned you a suspicious IP address. The site you are trying to access may be currently under heavy attack.

Why is Google always giving me CAPTCHA? ›

If you're constantly prompted to fill in text or image captchas during searches, clearing your browsing history may help. Google relies on cookies to detect bots and automated software, so clearing your browsing history and cookies could resolve the issue.

Why does CAPTCHA think I'm a robot? ›

Several factors can contribute to reCAPTCHA identifying you as a potential or suspected robot: Suspicious Behavior: If your interactions on the platform resemble automated or bot-like patterns, such as rapid form submissions or repeated login attempts, the system may flag them as suspicious.

Why does it keep saying my CAPTCHA is wrong? ›

If your CAPTCHA isn't being accepted, the problem might not be with your reading or your typing — the code might simply have expired. If you open a page and don't submit your entry form right away, your CAPTCHA might be invalid.

What triggers reCAPTCHA? ›

What triggers reCAPTCHA? ReCAPTCHA v3 uses a concept called “actions” to identify real traffic from bot traffic. It's a tag that lets you define key steps in your user journey, so the reCAPTCHA technology can learn what regular users do when compared to bot traffic.

How to answer CAPTCHA correctly? ›

A CAPTCHA test is made up of two simple parts: a randomly generated sequence of letters and/or numbers that appear as a distorted image, and a text box. To pass a the test and prove your human identity, simply type the characters you see in the image into the text box.

How do I get rid of "I'm not a robot" on Safari? ›

Remove "I am not a robot" notification
  1. Open Safari.
  2. Click Safari (upper left of screen next to apple) > Preferences >
  3. In the sidebar, identify the Robotics extension, select Deny then highlight the extension and click Uninstall.
  4. I also unchecked “Allow websites to ask for permission to send notifications.”
Jun 29, 2023

How do I get rid of robot verification on my Iphone? ›

Automatic Verification settings
  1. Go to Settings.
  2. Tap your name.
  3. Tap Sign-In & Security.
  4. Turn off Automatic Verification.
Dec 21, 2023

How do I stop CAPTCHA from appearing? ›

In this article, you'll learn seven proven methods to avoid CAPTCHA and reCAPTCHA while web scraping:
  1. Skip hidden traps.
  2. Use real HTTP headers.
  3. Rotate your headers.
  4. Use rotating proxies to change IP addresses.
  5. Implement headless browsers.
  6. Disable automation indicators.
  7. Make your scraper look like a real user.
Mar 17, 2023

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