Phone Number Validation | Sales Glossary | SalesHive (2024)

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Phone number validation is the process of ensuring that a contact's phone number is accurate and in the proper format. This can help with list building efforts as it eliminates inaccurate or incomplete numbers, resulting in a higher quality contact list.

Phone Number Validation | Sales Glossary | SalesHive (2)

What are the benefits of Phone Number Validation?

Sales representatives and customer service professionals know that having accurate contact information is essential to maintaining good relationships with customers. Unfortunately, bad data can creep into any database over time. Phone number validation is a useful tool for sales and customer service teams to keep their data clean and up-to-date.

Phone number validation can help sales reps avoid frustrating customers with bounced calls and customer service reps avoid wasting time trying to reach disconnected numbers. Validation can also help sales and customer service teams keep track of which contacts have moved to new phone numbers.

Regularly validating your contact data is a good way to maintain accurate records and avoid potential headaches down the road. luckily, there are several simple and effective ways to validate phone numbers.

What are the different types of Phone Number Validation?

There are four main types of phone number validation:

1. Format Validation

2. Line Type Validation

3. Country Code Validation

4. Carrier Verification

Format validation is the most basic type of phone number validation. It simply ensures that the phone number is in a valid format, such as XXX-XXX-XXXX or (XXX) XXX-XXXX.

Line type validation goes a step further by ensuring that the phone number is actually a working landline or mobile number. This is done by checking the line type against a database of known working numbers.

Country code validation is important for international numbers, as it ensures that the country code is correct for the given country. This is especially important for numbers that will be used for SMS or MMS messaging, as the country code is required for routing the message.

Carrier verification is the most comprehensive type of phone number validation. It not only checks the format and line type, but also verifies that the number is active and able to receive messages from the carrier. This is done by sending a test message to the number and checking for a delivery confirmation.

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FAQs

Phone Number Validation | Sales Glossary | SalesHive? ›

Phone number validation is the process of ensuring that a contact's phone number is accurate and in the proper format. This can help with list building efforts as it eliminates inaccurate or incomplete numbers, resulting in a higher quality contact list.

How are phone numbers validated? ›

User Validation

This level of validation is achieved by sending a numeric code by voice or text message to the phone number and requesting the owner to return the code via the web or a mobile app. The returned code constitutes a user's explicit consent to be reached on that number.

What does valid format for phone number mean? ›

Format North American phone numbers

To format a real phone number in the US, Canada, and other NANP (North American Numbering Plan) countries, enclose the area code in parentheses, and then hyphenate the three-digit exchange code with the four-digit number. Recommended: (415) 555‑0132.

What is phone number validation Apis? ›

Phone Validation API provides a better experience with passive authentication for legitimate users using phone metadata intelligence, while step-up authentication is only triggered when needed for suspicious sign-ups.

How can I check if a phone number is genuine? ›

One way to check if a number is potentially a scam is to use a reverse phone number lookup service. These websites and apps allow you to enter a number and see public information associated with it, such as the registered name, location, and carrier.

How do companies verify phone numbers? ›

To verify that a telephone number exists and authorize its use, subscribers supply a telephone number on which to establish service, often via a web page. A unique code is first indicated or displayed to the customer via the web site, then an automated call is then placed to the supplied subscriber telephone number.

What is the best way to validate a telephone number in an application? ›

I always recommend phone verification - you can do this in a few ways but sending a one-time passcode (OTP) to the phone number is a great way to ensure possession the first time a user provides this information. This helps protect against both simple typos and a user inputting a number they do not own.

What is the proper formatting of a phone number? ›

Since the U.S. and Canada both use the North American Numbering Plan, the commonly accepted formatting of phone numbers is (NPA) NXX-XXXX, NPA-NXX-XXXX or 1-NPA-NXX-XXXX. The 'NPA' is the area code, 'NXX' is the central office code, and 'XXXX' is the subscriber number personal to each phone.

What makes a phone number invalid? ›

The mobile number is not in the correct international format, it was too long/short, or it was entered incorrectly. The customer may have also opted out from receiving text messages.

How do you write a valid US phone number? ›

It's important to note that the format should be written with no spaces or dashes when dialing the number. When dialing a US phone number from abroad, it's essential to include the country code, which is +1, before the ten-digit phone number. The correct format is +1 XXX-XXX-XXXX or +1 (XXX) XXX-XXXX.

Which type of input validation applies to a phone number? ›

<input> elements of type tel are used to let the user enter and edit a telephone number. Unlike <input type="email"> and <input type="url"> , the input value is not automatically validated to a particular format before the form can be submitted, because formats for telephone numbers vary so much around the world.

What is the format of phone number in API? ›

The API supports phone numbers in e. 164 format with plus sign + complying with the ITU-T recommendation.

What is a validated phone call? ›

Call validation is a process phone companies use to ensure the authenticity and validity of phone numbers before connecting the call. When a call is initiated, a signal is sent to a server that checks the number against a database of available numbers.

How do I check if a cell phone number is valid? ›

Use the IPQS free phone validation tool to verify phone numbers with 99.9% accuracy to check if a phone number is real and active. Lookup any phone number with international phone validation that enables worldwide coverage.

Is it possible to verify a phone number? ›

Phone number validation is the process of checking if a phone number is accurate. It lets you find out if the phone number you have for a business contact or customer is active and able to receive calls.

Can I find out who a phone number belongs to? ›

A reverse phone lookup can reveal the name and address associated with a phone number. Beware of most reverse lookup websites; in most cases, they are trying to collect your personal information or charge a fee for the lookup. Here's how to perform a reliable free reverse phone lookup.

How can a phone number be verified? ›

Use the IPQS free phone validation tool to verify phone numbers with 99.9% accuracy to check if a phone number is real and active. Lookup any phone number with international phone validation that enables worldwide coverage.

How do numbers get verified? ›

How does Google Verified Calls work? When a participating business places a call, Google confirms the identity of the business by sending the Verified Calls server data about the call in real-time so users can be confident that calls aren't spoofed.

What makes a number valid? ›

A Valid number is one that is approved by telecom authorities and assigned to a carrier and line-type. An Active number is a Valid number, aquired and activated by a user. A Online number is an Active number that is currently registered on the network and ready to receive calls.

How does phone number authentication work? ›

With Phone Authentication, a recipient requests a one-time passcode (OTP) to be delivered to their phone number, either by SMS or phone call. The recipient receives the code and then enters that code on their screen.

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