Get help from your device manufacturer & mobile carrier (2024)

Your device manufacturer or mobile carrier is often the best place to get help for some phone issues.

To get help with your phone or tablet, find your manufacturer or carrier below. This list might not include all manufacturers and carriers available in your region.

Get help from your device manufacturer & mobile carrier (2024)


How do I find my device manufacturer? ›

That said, usually, you can find out your phone's make and model in the Settings app. Go to Settings > About phone. (This may be located under System or About device, depending on the version of Android.) Once you've located the section, tap on it to open a new page with detailed information about your phone.

Who is the carrier for my phone service? ›

Go through your phone settings: The name of your carrier often appears in the “About” or “Phone Status” section of your phone settings. For iPhone users, you can find this information in Settings > General > About > Network. Android users can usually find this in Settings > About Phone > Status or Network.

What is the carrier services app on an Android phone? ›

Carrier Services apps basically helps carriers provide mobile services using the latest networking capabilities including battery optimization & also enhance features like android messaging app. This app was up on the Google Play Store, but it won't actually do anything until Google updates it.

What is an example of a mobile carrier? ›

A carrier is a telecommunications service provider (TSP), that offers telecommunications circuits and service. Examples of carriers include AT&T and Verizon. Carriers may be local telephone companies or national, offering a range of telephone and internet services.

How do I find my system manufacturer? ›

With the Start menu open, start typing "System Information" - as you type, your computer will automatically start searching. Inside the System Information window, select System Summary. You will then see information listed for OS Name, Version, System Manufacturer and System Model.

Which carrier is my phone locked to? ›

Launch your phone settings and open “Network & Internet.” Tap the “plus” icon to see if the phone displays other networks. For some phones, you may need to navigate to Settings → Connections → Mobile Networks → Network Operators. If the phone shows other networks, it is unlocked.

What provider is my phone on? ›

For Android Devices. Go to Settings and then to Mobile Networks. The settings might also be under Connections or Network and Internet.

Who is my telephone provider? ›

If you plug a phone into the socket and call 150, you should reach the customer services team of the phone line supplier. This way you can find out who supplies your line.

How do I find my mobile operator? ›

For Android Phones:

Open the Mobile Settings App. Click on Network and Internet and Tap on Cellular Networks. From available networks you can know the SIM card company.

How do I find my device manager? ›

You can open your device manager by pressing the Windows key + X on your keyboard and selecting device manager from the menu. Alternatively, you can open it by searching for "device manager" in the start menu or control panel.

Who is the Android mobile manufacturer with their operating system? ›

Android is developed by Google until the latest changes and updates are ready to be released, at which point the source code is made available to the Android Open Source Project (AOSP), an open source initiative led by Google.

What is Android carrier location access? ›

Carrier location access is the process of finding the location of a carrier's infrastructure. It's important to know this information for two key figures: A carrier is an entity that owns the technology installed at a building that makes it possible for users to connect to the internet or phone service.

What are mobile carrier services? ›

A mobile carrier, also known as a phone carrier, is a wireless service provider that supplies cellular connectivity to mobile devices, such as smartphones and tablets. Mobile carriers manage the infrastructure required for wireless communication, including cell towers, base stations, and network equipment.

What is carrier in phone settings? ›

What is a carrier settings update? As Apple describes it on its support site, "Carrier settings updates are small files that can include updates from Apple and your carrier to carrier-related settings, such as network, calling, cellular data, messaging, personal hotspot, and voicemail settings."

What are the 3 main mobile carriers? ›

In the US there are three major networks: AT&T, T-Mobile and Verizon. All three offer services directly and have robust nationwide networks that offer 4G LTE (fast) and 5G (really fast) data.

What SIM carrier is my phone? ›

Open your Settings app. Tap “About phone.” Look for “SIM status” or “Network” and you should see the carrier name next to “Mobile network state.”

What network am I on? ›

Open your device's Settings app. Tap About phone. To find manufacturer info, tap Model & hardware. To find carrier info, tap SIM status and check under "Network."

What is carrier services on my phone? ›

Carrier Services enables the latest communication services from mobile carriers, including battery-optimizations and support for enhanced features in the Android Messages app.

What is my carrier website? ›

MyCarrier connects you directly to your carriers, then automates the entire shipping process – from order to invoice. That means you get easy order management, live rates, instant dispatch, real-time tracking, and fast freight audit.

How do I find my manufacturer? ›

There are plenty of sources to use in your search, including: Online supplier directories: These information hubs list thousands of manufacturers, which are often vetted and reviewed for legitimacy. Some directories focus solely on domestic manufacturing, like Maker's Row and ThomasNet.

What is a device manufacturer? ›

Device Manufacturer means the entity that designs and develops a mobile computing device offered for sale to consumers. A device manufacturer may also be an operating system vendor and/or chipset manufacturer.

How do I find my device brand and model? ›

Look for the brand or model on the back of the phone. If it's not there, find the model number in Settings > About > Model Number. If your phone has a removable battery, you may also find the model behind it.

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