FAQs
Why is my SIM card not working after eSIM? ›
Make sure your SIM is enabled in the Settings menu and the correct SIM is set to default. Affected by a system block - A SIM lock may be enabled on the eSIM because you entered the PIN incorrectly too many times.
Why is my SIM card suddenly not working? ›It could be a problem with the SIM card itself. You might not have placed the SIM card in the tray correctly, or the card might be dirty or damaged. You will also have connection issues if the old SIM and your new phone are incompatible. Some 5G phones require updated SIM cards to work.
What causes eSIM failure? ›Common problems like incompatible carriers, activation issues, network problems, software updates, and physical SIM interference can cause eSIM malfunctions. Practical troubleshooting steps include restarting your device, checking carrier compatibility, updating iOS, and contacting support.
Why is my eSIM data not working? ›Check your plans
Your iPhone must be unlocked or both mobile plans must be from the same network provider. Both plans must be set up and ready to use. Your network provider or network providers must support Dual SIM with eSIM. If a CDMA network provides your first SIM, your second SIM won't support CDMA.
What Happens to Your Physical SIM Card When You Switch to eSIM? When you switch to eSIM, your physical SIM card becomes obsolete. Your mobile device will no longer recognize the physical SIM card and you will no longer be able to use it to connect to a cellular network.
Why is my iPhone not detecting SIM card? ›Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly. If your device has a physical SIM card and you've completed the previous step, try using another SIM card.
How do I fix my unresponsive SIM card? ›ResetSim method:
Type resetSim Firstname Lastname into the cheat bar and click Enter. Make sure you enter the name of the Sim you want to reset. For example: If you want to reset Gobias Koffi, type: resetSim Gobias Koffi, and press Enter. To reset all of the Sims in your current game, you can type resetSim *.
- Your sim card has physical damage. ...
- Frequent call drops and bad network reception. ...
- The sound quality. ...
- Frequent Pin code request. ...
- 'Welcome to network…' ...
- Your sim card is not getting recognized.
There are several possible causes for this like a software glitch, network settings issues, a damaged card, or maybe your SIM card isn't securely in place. At Asurion, we help millions of people solve their tech problems every day, whether you don't have service or your Android phone keeps dropping calls.
Why is my eSIM unable to activate? ›Because the "Unable to Activate eSIM" is appearing during the combined installation/activation flow, it usually means your device is unable to INSTALL your eSIM. This is often because you don't have a stable internet connection to download and install your eSIM (digital SIM card).
Why eSIM is a bad idea? ›
Easily tracked by network providers
However, because eSIM is built into the device and cannot be removed, users' phones will continue to be connected to the carrier's network and be easier to trace, one of the major eSIM disadvantages.
Network Reset: Fixing eSIM Connection Issues on iOS Devices
Go to General: Scroll down and select the 'General' option. Find Reset: At the bottom, you'll see 'Reset'; tap on it. Choose Network Reset: Select 'Reset Network Settings' from the list. Enter Passcode: If prompted, enter your phone's passcode.
One of the common challenges faced with eSIM connectivity is network disconnections. This can be frustrating, especially when you rely on a stable and uninterrupted network connection for your mobile device. However, there are a few steps you can take to troubleshoot and resolve these issues.
Why is my eSIM saying no SIM? ›These include: A temporary glitch: A momentary issue caused by a glitch in your phone's software or your network carrier's operations. Issue with your SIM card slot or other phone hardware: Your iPhone or Android phone's hardware could have a problem that's stopping it from detecting the SIM.
Can an eSIM go bad? ›Your eSIM itself never expires.
That one eSIM can work forever, as long as you top it up with data packages. So don't delete it!
To convert your eSIM to physical sim, you need to first deactivate your eSIM permanently. This will delete all your network details from the existing eSIM. You can't complete the process online or by yourself. Therefore, find the nearest store of your network provider.
Can you still use SIM card after eSIM? ›Yes, you can switch back from eSIM to physical SIM in seconds, in fact you can even use both of SIMs at the same time, your primary card for calls and message, and the eSIM for internet.
What happens to SIM card when eSIM is activated? ›Wait for your eSIM to activate. Your previous SIM card will be deactivated when the mobile plan on your iPhone is activated.
Can you use an eSIM and physical SIM at the same time? ›All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.