Prepaid | M1 (2024)

1. Any applicable bonus value given for top-ups will be credited to the Prepaid SIM Bonus Balance with 30 days validity. The credits in the Bonus Balance can only be used for pay-per-use local data, local calls/SMS and international calls/global SMS.

2. To protect our customers’ interests, the maximum amount for topping up into Prepaid SIM is $999. M1 reserves the right to amend this limit at any time without prior notice.

3. All Top-Up validity starts from day of top up. Top Up includes First Top Up, All-In-1 Top Up, Super Top Up, Power Top Up, Main Balance Top Up and Top Up Card.

4. Unlimited Incoming Calls is only applicable to calls received in Singapore.

5. Local Calls and International Calls are charged in per minute blocks.

6. Airtime charges apply for mobile calls made to "1800" local toll-free service numbers.

7. M1’s General Terms and Conditions, M1’s Prepaid Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall also apply to your use of the Prepaid Data Pack service, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

SIM

1. $14 SIM is valid for 30 days from activation and includes the following which is valid for 30 days from activation:

· 100GB

· 20 mins International Calls (countries listed under International Calls List A)

· 1,000 mins Local Calls

· 500 Local SMS

2. $25 All-In-1 SIM and eSIM is valid for 180 days from activation and includes the following which is valid for 28 days from activation:

· 84GB (capped at 3GB /day)

· 5,000 mins Local Outgoing Calls

· 400 Local SMS

· Unlimited Incoming Calls

3. SIM Data is applicable for use in Singapore and in Malaysia (Celcom), Indonesia (Indosat / XL Axiata), Hong Kong (SmarTone), Macau (SmarTone) and Taiwan (Chunghwa Telecom).

First Top Up

1. $8 First Top Up comprises of:

· $10 Main Balance (valid for 90 days from date of purchase)

· 1.5GB (valid for 30 days from date of purchase)

2. $14 First Top Up comprises of:

· $14 Main Balance (valid for 180 days from date of purchase)

· 100GB (valid for 30 days from date of purchase)

3. $25 All-In-1 First Top Up comprises of the following which are valid for 4 weeks from date of purchase:

· 84GB (capped at 3GB/day)

· 5,000 mins Local Outgoing Calls

· 400 Local SMS

· Unlimited Incoming Calls

With the purchase of $25 All-In-1 First Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

4. $27 All-In-1 First Top Up comprises of the following which are valid for 4 weeks from date of purchase:

· $10 IDD 033 value (Bangladesh 400 mins / India 1,000 mins / China 1,000 mins / Indonesia 200 mins / Philippines 80 mins / Malaysia 500 mins)

· 112GB (capped at 4GB/day)

· 38GB

· 5,000 mins Local Outgoing Calls

· 400 Local SMS

· Unlimited Incoming Calls

With the purchase of $27 All-In-1 First Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

5. $49 All-In-1 First Top Up comprises of the following which are valid for 12 weeks from date of purchase:

· 252GB (capped at 3GB/day)

· 5,000 mins Local Outgoing Calls every 4 weeks

· 400 Local SMS every 4 weeks

· Unlimited Incoming Calls

With the purchase of $49 All-In-1 First Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

6. First Top Up Data is applicable for use in Singapore and in Malaysia (Celcom), Indonesia (Indosat / XL Axiata), Hong Kong (SmarTone), Macau (SmarTone) and Taiwan (Chunghwa Telecom).

$11, $16, $24, $26 and $58 All-In-1 Top Up

1. $11 All-In-1 Top Up comprises of the following which are valid for 7 days from date of activation:

· 7GB (capped at 1GB/day)

· 100 mins Local Outgoing Calls

· 100 Local SMS

· Unlimited Incoming Calls

With the activation of $11 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 120 days from the activation of this top up.

2. $16 All-In-1 Top Up comprises of the following which are valid for 4 weeks from date of activation:

· 42GB (capped at 1.5GB/day)

· 500 mins Local Outgoing Calls

· 300 Local SMS

· Unlimited Incoming Calls

With the activation of $16 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 120 days from the activation of this top up.

3. $24 All-In-1 Top Up comprises of the following which are valid for 4 weeks from date of activation:

· 84GB (capped at 3GB/day)

· 5,000 mins Local Outgoing Calls

· 400 Local SMS

· Unlimited Incoming Calls

With the purchase of $24 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the activation of this top up.

4. $26 All-In-1 Top Up comprises of the following which are valid for 4 weeks from date of activation:

· $10 IDD 033 value (Bangladesh 400 mins / India 1,000 mins / China 1,000 mins / Indonesia 200 mins / Philippines 80 mins / Malaysia 500 mins)

· 112GB (capped at 4GB/day)

· 38GB

· 5,000 mins Local Outgoing Calls

· 400 Local SMS

· Unlimited Incoming Calls

With the activation of $26 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the activation of this top up.

5. $58 All-In-1 Top Up comprises of the following which are valid for 12 weeks from date of activation:

· 252GB (capped at 3GB/day)

· 5,000 mins Local Outgoing Calls every 4 weeks

· 400 Local SMS every 4 weeks

· Unlimited Incoming Calls

With the activation of $58 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the activation of this top up.

6. 4 weeks consists of 28 days and 12 weeks consists of 84 days.

7. All-In-1 IDD 033 value are applicable only for IDD 033 calls to Bangladesh, India, China, Indonesia, Philippines and Malaysia. $26 All-In-1 IDD Balance rates: Bangladesh $0.025, India $0.01, China $0.01, Indonesia $0.05, Philippines $0.125, Malaysia $0.02.

8. All-In-1 Data will be reset daily and will not be rolled over to next day. Unused data balance will be forfeited at the end of each day.

9. All-In-1 Data is applicable for use in Singapore and in Malaysia (Celcom), Indonesia (Indosat / XL Axiata), Hong Kong (SmarTone), Macau (SmarTone) and Taiwan (Chunghwa Telecom).

10. All-In-1 Local Outgoing Calls is not applicable for IDD calls and roaming calls.

11. All-In-1 $58/$49 Local Outgoing Calls and Local SMS will be reset every 28 days from day of top up. Unused Local Outgoing Calls minutes and Local SMS balance will not be rolled over and unused balances will be forfeited at the expiry of the relevant 28-days period.

Power $19 / Power $30 Prepaid SIM Top-Up

1. Each Power $19 comprises of the following which are valid for 30 days from date of purchase:

· 2.5GB

· 1,000 minutes of Local Outgoing Calls

· 300 Local SMS

· $5 worth of IDD and Global SMS

· Free Incoming Calls for 30 Days

With the purchase of Power $19, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

2. Each Power $30 comprises of the following which are valid for 30 days from date of purchase:

· 5GB

· 1,000 minutes of Local Outgoing Calls

· 400 Local SMS

· $10 worth of IDD and Global SMS

· Free Incoming Calls for 30 Days

With the purchase of Power $30, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

3. Power Data is applicable for use in Singapore and in Malaysia (Celcom), Indonesia (Indosat / XL Axiata), Hong Kong (SmarTone), Macau (SmarTone) and Taiwan (Chunghwa Telecom).

4. Unused Power $19 / Power $30 benefits will be rolled over when you top up with another Power $19 / Power $30 within 30 days from the last Power $19 / Power $30 top-up.

5. Unused Power $19 / Power $30 balances will not be rolled over when you top up with any other M1 Prepaid Top-up denominations.

Super $130 / Super $55 Top-Up

1. Each $28 Super $130 comprises of the following which are valid for 50 days from date of purchase:

· $100 worth of Local SMS and Local calls

· $30 worth of IDD calls and Global SMS

With the purchase of $28 Super $130, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

2. Each $15 Super $55 comprises of the following which are valid for 50 days from date of purchase:

· $40 worth of Local SMS and Local calls

· $15 worth of IDD calls and Global SMS

· Free incoming calls for 10 days

With the purchase of $15 Super $55, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

4. Unused Super $130 / Super $55 benefits with exception of Free Incoming Calls will be rolled over when you top up with another Super $130 / Super $55 within 50 days from the last Super $130 / Super $55 top-up.

5. Unused Super $130 / Super $55 balances will not be rolled over when you top up with any other M1 Prepaid Top-up denominations.

Top Up Card

1. Each $5 Top Up Card comprises of the following which are valid for 60 days from date of purchase:

· $5 Main Balance

· 15 Local SMS

With the activation of $5 Top Up Card, the validity period of the Prepaid SIM is refreshed to 60 days from the activation of this top up card.

2. Each $10 Top Up Card comprises of the following:

· $10 Main Balance

· 200MB Main Balance Top-up Data (7 days)

· 30 Local SMS

With the activation of $10 Top Up Card, the validity period of the Prepaid SIM is refreshed to 120 days from the activation of this top up card.

3. Each $18 Top Up Card comprises of the following:

· $18 Main Balance

· 1GB Main Balance Top-up Data (7 days)

· Free incoming calls for 20 days

· $3 Bonus Balance (30 days)

With the activation of $18 Top Up Card, the validity period of the Prepaid SIM is refreshed to 180 days from the activation of this top up card.

4. Main Balance Data is applicable for use in Singapore and in Malaysia (Celcom), Indonesia (Indosat / XL Axiata), Hong Kong (SmarTone), Macau (SmarTone) and Taiwan (Chunghwa Telecom).

5. If customer purchases a Top Up Card/ Main Balance Top Up and tops up with an additional Top Up Card/ Main Balance Top Up, with exception of Free Incoming Calls, for benefits which have not expired (i.e. still within the validity period):

· if the additional Top Up Card/ Main Balance Top Up has the same benefits, such benefits will be rolled over with the same validity period as the applicable benefits in the additional Top Up Card; and

· if the additional Top Up Card does not have the same benefits, there will be no carrying forward of benefits absent in the additional Top Up Card/ Main Balance Top Up. Such benefits will expire as per the applicable dates in the first mentioned Top Up card/ Main Balance Top Up.

6. Unused Top Up Card/ Main Balance Top Up balances will not be rolled over when you top up with any other top ups (e.g. Super top-up).

Main Balance Top Up

1. Each $10 Top Up comprises of the following:

· $10 Main Balance

· 30 Local SMS

With the purchase of $10 Top Up, the validity period of the Prepaid SIM is refreshed to 120 days from the purchase of this top up.

2. Each $18 Top Up comprises of the following:

· $18 Main Balance

· 1GB Main Balance Top-up Data (7 days)

· Free incoming calls for 20 days

· $3 Bonus Balance (30 days)

With the purchase of $18 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

3. Each $20 Top Up comprises of the following:

· $20 Main Balance

· 2GB Main Balance Top-up Data (7 days)

· 60 Local SMS

· $3 Bonus Balance (30 days)

With the purchase of $20 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

4. Each $30 Top Up comprises of the following which are valid for 180 days from date of purchase:

· $30 Main Balance

· 60 Local SMS

With the purchase of $30 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

5. Each $50 Top Up comprises of the following which are valid for 180 days from date of purchase:

· $50 Main Balance

· 60 Local SMS

With the purchase of $50 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

6. Each $60 Top Up comprises of the following which are valid for 180 days from date of purchase:

· $60 Main Balance

· 60 Local SMS

With the purchase of $60 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

7. Each $75 Top Up comprises of the following which are valid for 180 days from date of purchase:

· $75 Main Balance

· 60 Local SMS

With the purchase of $75 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

8. Each $100 Top Up comprises of the following which are valid for 180 days from date of purchase:

· $100 Main Balance

· 60 Local SMS

With the purchase of $100 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the purchase of this top up.

9. Main Balance Data is applicable for use in Singapore and in Malaysia (Celcom), Indonesia (Indosat / XL Axiata), Hong Kong (SmarTone), Macau (SmarTone) and Taiwan (Chunghwa Telecom).

10. If customer purchases a Top Up Card/ Main Balance Top Up and tops up with an additional Top Up Card/ Main Balance Top Up, with exception of Free Incoming Calls, for benefits which have not expired (i.e. still within the validity period):

11. Unused Top Up Card/ Main Balance Top Up balances will not be rolled over when you top up with any other top ups (e.g. Super top-up).

FAQs

How long does M1 prepaid last? ›

Both the IDD/Others and Local balances expire in 50 days from top-up or activation. Your Prepaid SIM will be valid for 180 days from date of top-up.

Get More Info Here ›

What is M1 prepaid app? ›

Our new M1 Prepaid App lets you manage your M Card account conveniently, on the go. Choose from the following 5 languages: English, Mandarin, Bahasa, Tamil and Bengali. Managing your M Card account has never been easier!

Is M1 prepaid or postpaid? ›

Live it up with M1 prepaid

We have just the services you need. Get more Voice, Data or IDD wherever, whenever. Enjoy more data anytime, any day at the same price. Big packs for a small price.

Read On ›

How to check M1 prepaid? ›

Simply download the M1 Prepaid App, login to M1 Prepaid Portal or dial #100*3# and let the magic happen.

What happens when your prepaid phone expires? ›

All Call History, Voicemails, and Message Conversations will still be accessible on your expired number but you will not be able to make/receive any new calls or texts from that number. Minutes or SMS remaining on an expired/deleted prepaid number are non-transferrable and will be deleted upon expiry.

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How to extend the validity of M1 prepaid card? ›

With the activation of $26 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the activation of this top up. With the activation of $58 All-In-1 Top Up, the validity period of the Prepaid SIM is refreshed to 180 days from the activation of this top up.

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How do I top up my M1 prepaid data plan? ›

Where can I top up?

AXS. Station/ m-Station/ e-Station.
DBS/POSB. iBanking/mBanking/DBSPayLah! App.
SingPost. S.A.M machines/ mySAM Web/ SAM Mobile App.

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Does M1 have unlimited data? ›

For all of this convenience and entertainment, you might think it'll cost you an arm and a leg. However, the M1 unlimited data roaming plan is available to you at affordable prices, depending on your destination.

What is the M1 15 dollar plan? ›

Subscribers to the plan will get unlimited local outgoing calls, unlimited incoming calls, roaming data, free caller ID SIM, and a free SIM card and delivery. Plus, 100GB of local data, and 2GB of roaming data for use in Malaysia and Indonesia. All this is priced at S$15 (U.P.

Can an M1 prepaid card be used overseas? ›

With M1, you can bid adieu to solely relying on free hotel and cafe Wi-Fi staying connected from the moment you touch down. Offering wonderfully affordable prepaid plans for international roaming to a large number of countries via our amazing M Card, you can roam to your heart's content.

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How to terminate M1 prepaid card? ›

Unless you are bound by a contractual minimum term in the Agreement, you may terminate the Services by calling our Customer Service Hotline 1627 or 1622 (for corporate customers), or such other numbers as we may notify, by faxing or writing to us and giving us one (1) day's prior notice.

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Can I change M1 from prepaid to postpaid? ›

Yes, you are able to do so. However, please take note that this service is not applicable to M1 Postpaid customers on Bespoke plans or belonging to Corporate or BRN registered account. What are the charges for a port over from M1 Prepaid to M1 Postpaid?

How long does an M1 prepaid SIM card last? ›

$14 M1 Prepaid SIM including a $14 main balance valid for 180 days, 4GB free data valid for 120 days and 4GB rewards data to be used in 30 days.

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What is a prepaid plan? ›

What are Prepaid Plans? With Prepaid, it means you'll always pay/recharge for your plan upfront. This is seamless process if you link a payment method (such as a credit/debit card or PayPal) to your account, as this allows your plan to automatically recharge at the end of each plan period.

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What is the M1 social pack? ›

These social data plans offer prepaid users 30GB or more monthly data access to Facebook, WhatsApp, or WeChat. Choose 1 or all 3 Prepaid Social Packs, and enjoy non-stop messaging and socialising with friends and family.

How long does prepaid T Mobile last? ›

Most Prepaid accounts will cancel automatically after 120 days in Not Paid status when: The account runs out of available funds. Autopay/Autorefill is turned off.

How long does M1 contract last? ›

Customers will start their service subscription commitment period from their date of purchase of the subsidised mobile device and continue for a period of 24 months thereafter ("Commitment Period").

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How long does money stay on a prepaid card? ›

Expiration dates: Prepaid cards have expiration dates. Funds on the cards shouldn't expire, but you'll need to be reissued a card before it expires so you can continue using it.

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How long does a prepaid SIM card stay active? ›

Prepaid SIM Cards: Typically, prepaid SIM cards from major carriers come with a validity period, usually ranging from 30 days to a year. To keep your card active, you'll need to recharge it within this period. Some carriers offer auto-recharge options for added convenience.