Not Receiving Bank OTP on SMS? Here's How to Fix It (2024)

In simple terms, OTP, or One-Time Password, is like a secret code that keeps your online accounts safe. It's a unique number sent to your phone when you log in or make important changes. This extra step ensures that only you can access your accounts, adding a strong layer of security. Imagine it as a special key that changes every time you use it, making it super tough for anyone to sneak into your online world. So, OTP is like a guardian that helps keep your digital life safe and sound, making sure only you can unlock the virtual doors to your personal space.

Major Steps You can Follow to Fix Not Receiving OTP

1. Clear the Messaging App Cache: If you're not receiving OTP messages, it might be due to old cache data. To fix this, go to the messaging app, tap on it, then go to App Info > Storage > Clear Cache. This should resolve the issue by getting rid of the old data and allowing new OTP messages to display properly.

If needed, refer to a more detailed guide on clearing cache data for Android apps.

2. Check and Fix Network Connection: Sometimes, the problem isn't on your end or the sender's; it's the network. Low signals can lead to OTPs not reaching you. To solve this, enable aeroplane mode, restart your phone, then turn off aeroplane mode. Request a new OTP, and this time, it should come through.

If you're facing issues like "No SIM card" or missing LTE and VOLTE signals, it could affect OTP reception. Consider this step if you encounter network problems, even if your 4G LTE symbol is not visible.

3. Check Your Tariff Plan: Some telecom companies have a policy where you might not receive a one-time password if your SIM doesn't have an active plan. This is applicable in a few countries as well. Ensure your tariff plan is active to receive OTPs seamlessly.

4. Reset Network Settings: If all else fails, don't worry about resetting the network. This involves resetting your internet settings, which includes SMS configurations, internet settings, and APN. While it might sound a bit intimidating, this step is a last resort to ensure a fresh start and potentially resolve issues related to OTPs not coming through.

Not Receiving Bank OTP on SMS? Here's How to Fix It (2024)
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