Important safety information for iPad (2024)

WARNING: Failure to follow these safety instructions could result in fire, electric shock, injury, or damage to iPad or other property. Read all the safety information below before using iPad.

Handling. Handle iPad with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. iPad or its battery can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. If you suspect damage to iPad or the battery, discontinue use of iPad, as it may cause overheating or injury. Don’t use iPad with a cracked screen, as it may cause injury. If you’re concerned about scratching the surface of iPad, consider using a case or cover.

Repairing. Don’t open iPad and don’t attempt to repair iPad yourself. Disassembling iPad may damage it or may cause injury to you. If iPad is damaged, malfunctions, or comes in contact with liquid, contact Apple or an Apple Authorized Service Provider. Repairs by service providers other than Apple or an Apple Authorized Service Provider may not involve the use of Apple genuine parts and may affect the safety and functionality of the device. You can find more information about repairs and service at the iPad Repair website.

Battery. An iPad battery should only be repaired by a trained technician to avoid battery damage, which could cause overheating, fire, or injury. Batteries should be recycled or disposed of separately from household waste and according to local environmental laws and guidelines. For information about battery service and recycling, see the Battery Service and Recycling website.

Lasers. The TrueDepth camera system and the LiDAR Scanner contain one or more lasers. These laser systems may be disabled for safety reasons if the device is damaged or malfunctions. If you receive a notification on your iPad that the laser system is disabled, you should always have it repaired by Apple or an Apple Authorized Service Provider. Improper repair, modification, or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly, and could cause hazardous exposure and injury to eyes or skin.

Distraction. Using iPad in some circ*mstances may distract you and might cause a dangerous situation (for example, avoid using headphones while riding a bicycle and avoid typing a text message while driving a car). Observe rules that prohibit or restrict the use of mobile devices or headphones.

Navigation. Maps depends on data services. These data services are subject to change and may not be available in all countries or regions, resulting in maps and location-based information that may be unavailable, inaccurate, or incomplete. Compare the information provided in Maps to your surroundings. Use common sense when navigating. Always observe current road conditions and posted signs to resolve any discrepancies. Some Maps features require Location Services.

Charging. Charge iPad with the included USB cable and power adapter. You can also charge iPad with “Made for iPad” or other third-party cables and power adapters that are compliant with USB 2.0 or later and with applicable country regulations and international and regional safety standards. Other adapters may not meet applicable safety standards, and charging with such adapters could pose a risk of death or injury.

Using damaged cables or chargers, or charging when moisture is present, can cause fire, electric shock, injury, or damage to iPad or other property. When you charge iPad, make sure the USB cable is fully inserted into the power adapter before you plug the adapter into a power outlet. It’s important to keep iPad, the USB cable, and the power adapter in a well-ventilated area when in use or charging.

Charging cable and connector. Avoid prolonged skin contact with the charging cable and connector when the charging cable is connected to a power source because it may cause discomfort or injury. Sleeping or sitting on the charging cable or connector should be avoided.

Prolonged heat exposure. iPad and its USB power adapter comply with required surface temperature limits defined by applicable country regulations and international and regional safety standards. However, even within these limits, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. Use common sense to avoid situations where your skin is in contact with a device or its power adapter when it’s operating or connected to a power source for long periods of time. For example, don’t sleep on a device or power adapter, or place them under a blanket, pillow, or your body, when it’s connected to a power source. Keep your iPad and its power adapter in a well-ventilated area when in use or charging. Take special care if you have a physical condition that affects your ability to detect heat against the body.

USB power adapter. To operate the Apple USB power adapter safely and reduce the possibility of heat-related injury or damage, plug the power adapter directly into a power outlet. Donʼt use the power adapter in wet locations, such as near a sink, bathtub, or shower stall, and don’t connect or disconnect the power adapter with wet hands. Stop using the power adapter and any cables if any of the following conditions exist:

  • The power adapter plug or prongs are damaged.

  • The charge cable becomes frayed or otherwise damaged.

  • The power adapter is exposed to excessive moisture, or liquid is spilled into the power adapter.

  • The power adapter has been dropped, and its enclosure is damaged.

USB power adapterspecifications:

Frequency

50 to 60 Hz, single phase

Line voltage

100 to 240 Vac

Output voltage

Refer to the output marking on the power adapter

Hearing loss. Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Turn on audio playback and check the volume before inserting anything in your ear. For information about how to set a maximum volume limit on iPad, see Reduce loud headphone sounds in Settings. For more information about hearing loss, see the Sound and Hearing website.

WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.

Radio frequency exposure. iPad uses radio signals to connect to wireless networks. For information about radio frequency (RF) energy resulting from radio signals, and steps you can take to minimize exposure, go to Settings Important safety information for iPad (1)> General> Legal & Regulatory> RF Exposure, or see the RF Exposure website.

Radio frequency interference. Observe signs and notices that prohibit or restrict the use of mobile devices. Although iPad is designed, tested, and manufactured to comply with regulations governing radio frequency emissions, such emissions from iPad can negatively affect the operation of other electronic equipment, causing them to malfunction. When use is prohibited, such as while traveling in aircraft, or when asked to do so by authorities, turn off iPad, or use airplane mode or Settings Important safety information for iPad (2)> Wi-Fi and Settings> Bluetooth to turn off the iPad wireless transmitters.

Medical device interference. iPad, iPad SmartCover, SmartFolio, SmartKeyboard Folio, Magic Keyboard, Magic Keyboard Folio, and ApplePencil contain magnets as well as components and/or radios that emit electromagnetic fields. These magnets and electromagnetic fields might interfere with medical devices.

Consult your physician and medical device manufacturer for information specific to your medical device and whether you need to maintain a safe distance of separation between your medical device and iPad, iPad SmartCover, SmartFolio, SmartKeyboard Folio, MagicKeyboard for iPad or ApplePencil. Manufacturers often provide recommendations on the safe use of their devices around wireless or magnetic products to prevent possible interference. If you suspect iPad, iPad SmartCover, SmartFolio, SmartKeyboard Folio, MagicKeyboard for iPad or ApplePencil are interfering with your medical device, stop using these products.

Medical devices such as implanted pacemakers and defibrillators may contain sensors that respond to magnets and radios when in close contact. To avoid any potential interactions with these devices, keep your iPad, iPad SmartCover, SmartFolio, SmartKeyboard Folio, MagicKeyboard for iPad and ApplePencil a safe distance away from your device (more than 6 inches/15cm, but consult with your physician and your device manufacturer for specific guidelines).

Not a medical device. iPad is not a medical device and should not be used as a substitute for professional medical judgment. It is not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of any condition or disease. Please consult your healthcare provider prior to making any decisions related to your health.

Medical conditions. If you have any medical condition or experience symptoms that you believe could be affected by iPad or flashing lights (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using iPad.

Explosive and other atmospheric conditions. Charging or using iPad in any area with a potentially explosive atmosphere, such as areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders), may be hazardous. Exposing iPad to environments having high concentrations of industrial chemicals, including near evaporating liquified gasses such as helium, may damage or impair iPad functionality. Obey all signs and instructions.

Repetitive motion. When you perform repetitive activities such as typing, swiping, or playing games on iPad, you may experience discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop using iPad and consult a physician.

High-consequence activities. This device is not intended for use where the failure of the device could lead to death, personal injury, or severe environmental damage.

Choking hazard. Some iPad accessories may present a choking hazard to small children. Keep these accessories away from small children.

Magnetic interference. The Magic Keyboard and Magic Keyboard Folio contain magnets that hold iPad securely in place. Avoid placing cards that store information on a magnetic strip—such as credit cards or hotel key cards—on Magic Keyboard and Magic Keyboard Folio surfaces that attach to iPad, as such contact may demagnetize the card.

For Australian customers, see the Online Safety resources website.

Important safety information for iPad (2024)
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