Business Messaging (B2C) (2024)

CALLFIRE

We see the potential for RCS to substantially increase convenience and security in our engagement with end users for high-value interactions.

—Frank Villavicencio, VP of Product Development

QUIQ

By introducing RCS, Overstock.com has created a superior customer experience, personalizing interactions with customers and engaging them at their convenience.

—Jimmy Budnik, VP of Customer Care

SNAPTRAVEL

RCS enables us to deliver a delightful conversational experience over native Messages, which improves the customer journey and directly impacts revenue.

—Hussein Fazal, Co-Founder & CEO

MOBIVITY

What we've been seeing with our RCS campaigns is blow-the-doors-off response rates within the native text messaging app.

—Carissa Ganelli, Chief Digital Officer

We've seen a 68% lift in engagement over our SMS program. RCS provides us with a new way of reaching our customers with a more interactive and engaging message.

—Alfonso Sánchez Navarro, Head of Digital Platforms

bodemer-auto

We are delighted to see more customer engagement thanks to actionable buttons and a variety of vehicle choices in our campaign.

—Antoine Bourdy, Marketing Manager at BodemerAuto

fintonic

We created a visually rich, intuitive, and relevant interaction that solved app users’ problems for a better customer experience. We can’t do that with SMS, email, or push.

—Alejandro Reveles, Lead Generation Manager, Fintonic